1. Overview

Ravindra Metals respects your privacy. This Privacy Policy explains what information we may collect when you use our website, how we use it, and the choices available to you. By using this website, you agree to the practices described here.

2. Information you provide

We may receive information that you voluntarily submit when you contact us or request a quotation, including your name, company name, phone number, email address, requirements, delivery details and any other information included in your message.

3. Information collected automatically

When you visit the website, limited technical information may be collected automatically by hosting, analytics or security services. This can include your IP address, browser type, device information, referring page and general usage activity. We use this information to operate, secure and improve the website.

4. How we use information

• To respond to enquiries and quotation requests.
• To provide information about products, services and order requirements.
• To communicate with you about an ongoing business enquiry or relationship.
• To maintain website security, diagnose issues and improve our services.
• To comply with applicable legal, regulatory or accounting obligations.

5. Sharing and retention

We do not sell your personal information. We may share information with trusted service providers who help operate our website or fulfil a business request, where necessary and subject to appropriate confidentiality obligations. We retain information only for as long as reasonably necessary for the purposes described in this policy, legitimate business needs, or legal requirements.

6. Cookies and third-party services

The website may use essential cookies or similar technologies needed for functionality, security and performance. We use Google Analytics 4 to understand aggregate website usage, such as pages viewed, approximate location, device type and referral sources. Google Analytics may use cookies and similar technologies; it does not receive names, email addresses, phone numbers, quotation details or other information that directly identifies you from this website. Embedded services such as maps may have their own privacy policies and may collect information according to their terms. You can manage cookies through your browser settings, although disabling some cookies may affect site functionality.

7. Your choices and rights

You may contact us to request access to, correction of, or deletion of personal information that we hold about you, subject to applicable law and legitimate record-keeping requirements. You may also ask us to stop sending non-essential communications.

8. Contact us

For privacy questions or requests, contact Ravindra Metals at ravindrametals23@gmail.com. You can also reach us through our Contact Us page.